What Information We Hold and Why
When you open an account, we collect your name, email address, mobile number and the wallet identifier linked to your chosen payment method — whether that is JazzCash, Easypaisa or Raast. This lets us process deposits, confirm withdrawals and verify your identity as required by the
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conditions of operating in eligible regions. Session data — device type, browser, pages visited — is collected automatically to keep the lobby stable and to detect unusual access. We do not sell your personal data to third parties. Payment transaction records are retained to resolve disputes
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and to meet the audit requirements that apply where local law permits us to operate. If you use Raast for a bank-linked transfer, your bank account reference is stored only for the duration needed to complete the transaction. You can ask us to show you what
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we hold at any time by writing to our support team. Data shared with payment processors — JazzCash, Easypaisa, Raast — is governed by those providers' own policies as well as ours. Availability of this service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.