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What You Agree To When You Use game988

These terms set out the rules that apply to your account, your use of the lobby, and any transactions you make through JazzCash, Easypaisa, or Raast. Access to game988 is available only where local law and your eligible region permit it.

Account eligibility rulesJazzCash, Easypaisa, Raast transaction termsData handling and retentionJurisdiction-dependent access
game988 What You Agree To When You Use game988
DATA AND SECURITY

How We Handle Your Data and Account Security

Your account data — including the mobile wallet details you link for JazzCash, Easypaisa, or Raast transactions — is stored with encryption and is not shared with third parties outside of what our payment processing and verification require. You can request a copy of the data we hold against your account, or ask us to correct it, by contacting support. Cookie data collected during your session is used for session continuity and fraud prevention only.

Data Retention

We keep your account records for as long as your account is active and for a period after closure as required by applicable financial compliance obligations in your eligible region.

Cookie Policy

Cookies on game988 track session state and security signals. They do not identify you by name; they tie your device session to your account for login continuity.

Account Security

Login uses a one-time PIN sent to your registered mobile number. If you believe your account has been accessed without your consent, contact support immediately to freeze it.

Your Rights

You can request access to, correction of, or deletion of your personal data. Submit the request through live chat or email with your account-linked mobile number as verification.

POLICY CONTACT

Reach Us About a Legal or Account Query

If a term is unclear or you want to raise a concern about how your account data is handled, our support team can walk you through the relevant clause. We handle policy queries through live chat, email, and in-app messaging — so you can reach us whether you are on mobile or desktop.

Team online

Live Chat

Open the chat widget inside your account dashboard. Available directly from the lobby on both Android and iOS without calling or emailing.

Email Support

Send your legal or account query to our support address. Include your registered mobile number and the payment method — JazzCash, Easypaisa, or Raast — linked to your account.

In-App Messaging

Use the message icon in the game988 app to submit a policy concern. Responses are sent back through the same thread so the record stays in one place.

Common Legal Questions About Your Account

These are the questions we hear most often about how our terms apply to accounts, data, and transactions. If yours is not here, reach out through live chat.

Access depends on local law and your eligible region. We do not guarantee access in all areas. Check whether online gaming is permitted under the laws that apply to you before opening an account.

We pause the transaction and ask you to confirm your identity before it clears. Submit a copy of your CNIC or the relevant ID through the support chat to resolve it.

Contact support via live chat or email, provide your registered mobile number, and state that you are making a data access request. We will respond within the period set by applicable rules.

Yes. We may update terms at any time by posting the revised version on this page. Continuing to use your account after the update means you accept the new terms.

If your account is suspended, pending withdrawals to Raast or Easypaisa are held until the review is complete. We will notify you via the contact detail on your account once a decision is made.

We retain your records for a period after closure as required by financial compliance obligations in your eligible region. You can ask for specifics through the email support channel.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.